Delivery Policy

Flat flee delivery in Singapore

Delivery charges for addresses within Singapore is charged at a flat fee of $8

We strive to send out your order the next day after payment has been confirmed. Our preferred courier is Taq Q Bin, which will deliver the item the next working day after your order is sent out. However at times due to unforeseen circumstances, we might choose to use another courier.

We aim to deliver all order by 3 working days after your payment is confirmed.

All orders will have a “Tracking Code” which can be used to track the status of the delivery and referencing for redelivery. We will provide you with the tracking code once we received it from the courier company.

Delivery Time Slots

You can choose from the following delivery time slot. Do indicate your preference during check out.

  • 9 am – 6 pm
  • 6 pm – 10 pm

If no preference is indicated, we will try to match a delivery time based on the delivery address. i.e. if it’s a office address, we’ll choose a working hour time slot. If it’s a residential address, we’ll choose a night delivery time slot.

Please note that while the courier company tries to deliver between your preferred time zone, the actual delivery of your manuka honey may varies due to traffic condition.

Free shipping

We offer free shipping for all orders that total above $90.

Local delivery

Some of you need your orders urgent, so we offer immediate delivery for a fee of $20. Orders made before 12 noon will be delivered same day, while orders made after 12 noon will be delivered by the next morning. Free shipping offer does not apply.